Pjur Med Sensitive Glide 100ml

• Belgium, Netherlands: 1-2 days
• Austria, Czech Republic, Denmark, France, Germany, Ireland, Italy, Poland, Portugal, Spain, Switzerland, UK: 2-3 days
• Bulgaria, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Norway, Romania, Serbia, Slovakia: 3-4 days

Can products be returned in perfect condition?

Yes, you have 10 days from the delivery date to return any products if you simply do not like them or do not want them.

What do I do if the product is faulty or does not work as advertised?

You have 3 years to return any type of product that does not work or has manufacturing defects. We will process the warranty with the manufacturer.

What are the requirements for return?

The product must keep its original packaging and original seal intact.

The product must be in perfect condition and with no apparent signs of being used.

The product must be correctly packed before return.

It is necessary that the product has not been used. Products where the packaging has been adhered with stickers, price tags, adhesive paper or similar. Will not be accepted.

Is there an item that cannot be returned?

Yes. Some personal hygiene products. We accept returns as long as they have not been used or their state has been alternated, and they are maintained in exactly the same conditions in which they were sent. If the product has been opened or has signs of being used or tampered with, the return will not be accepted. At She stole it® we ensure that the hygiene is respected at all times and remains unchanged.

Who pays shipping costs when making a return?

If the product is to be exchanged or returned because you do not like it or you cancel your purchase, the shipping costs must be paid by you.

If the product is defective or damaged and the two year warranty is processed, the shipping costs are paid by She stole it®, within 10 days from the original delivery. If you have exceeded 10 days the postage is to be paid by you.

How do I get the money back?

Once the merchandise is received in our warehouses, and after checking the status of the item, we will process the refund taking into account the payment method and excluding cash purchases, which will be refunded by bank transfer. For any clarification about this, you can send us an e-mail to shestoleit.info@gmail.com